Problem with material asset

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1

D5 Render Version:
Graphics Card: NVIDI GeForce RTX 2060 SUPER
Driver Version: 32.0.15.6094
Issue Description: Asset material original in D5 appear all in white even when reloaded from the library.
Screenshots/Videos Description:

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img_1922×429 147 KB

Steps to Reproduce (optional): some of the model (d5 original from the outdoor equipment category) turn completely white (for example hopper 01). the preview show the object with the right material, but when imported in the model is still white. how i fix it? if i open a new project the material appear wright, so I suppose the problem is with the specific file I was working on.

2

Hi there; I apologize for the inconvenience. This issue may be caused by:

  • Renaming or Transferring the file to a location other than its original directory. I suggest renaming it back to its original name and location.
  • This particular project file was opened through Cloud Storage (Google Drive, Onedrive,etc.) - I suggest downloading the scene files and storing them in your local storage (C/D Driver), then trying to open it.
3

thank you! I was working on DropBox, and the problem solved when the file was transfered on local.

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