Hello, did you encounter the same issue in 2.4? If yes, please send your hardware information (including Power supply) to support@d5techs.com for further troubleshooting, thanks!
Hi, I am having a similar issue. But only when I am rendering a Video file. My PC would restart when like 5sec remaining.
I use RTX3080, 850 gold PSU, Intel i9 10series, 64gb ram.
GPU usage stays between 70-80%, 70degree max.
CPU 45-50 degree max.
It works perfectly for still image rendering.
Hi,
I have resolved the issue. It was an outdated BIOS. Since the update everything works fine.
2 Likes
edit : didn’t see your post, good its resolved 
hello
I have the same problem
when I use the d5 and change the view on camera my pc restart (hp z600 graphic card rtx 2060 super )
I try every thing but still restart
also use the d5 support tolls and send the email but don’t have any answer 
Hi mate, this sound related to the power supply, could you please let us know the hardware information? How large is the power supply, and did you have CPU overclocked?
Also, please check your dm, your email may be missed in our mail box and we will check that, sorry for the inconvenience.