Not working

D5 isn’t working. Im unable to load sketchup model into the rendering engine even you demo sketchup file cant load into nor open. RTX 2080 SUPER with 32 Gb Ram on my computer

1 Like

Hi there,

Is there any notification when it failed to load. Like stuck in 0%?

Yes dear. I’m attaching you my screenshot!

Hi there,

Thank you for your reply.
Please download and repair by the link below. Then restart D5 Render.
Thank you very much.

I fixed it already by installing DirectX and it working. Thanks for your support