Not able to save backup file.

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1

hi, i m new with d5 render . Somehow my file got crashed. I managed to find the last file but i m not able to save it. neither its eaditable it was about 2-3 hrs of work. is ther any remedy

2

Hi @amixtrafst

Sorry to hear that. Did you perhaps enable the Auto Save Feature?

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You may try to navigate through the Recent section, then right-click the file you were using, then select View History Version
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As for the crashing problem, please confirm the following:

  • Does this issue persist in a specific file?
  • Or is it evident in all the files, including the D5 Demo Scene File?

If the problem only exists with the current project or some of the scene files, it is likely that the file is too heavy and is taking up too much video memory, exceeding the load of your current device, and you need to lighten and optimize your file.

Additionally, please provide us with the following information: