Hi can someone help me. My asset library doesn’t load after i updated my d5 to 2.9.
Hi,
It is better to give more information if someone tries to help you.
Such as network connection - screenshots of errors if anything showing and such info
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Hi there,
I apologize for the inconvenience. May I know which region you are in? And your internet provider? We are currently facing the issue of CDN node failure for the PH Region and are contacting the service provider to handle it. If you are not from the PH Region, please let me know. Thank you.
hi, from PH region here, i’m currently facing a similar problem the d5 app is not loading any assets with the PLDT internet provider, but when I switch to my cellular data the d5 asset library works. Thanks in advance.
Same issue here, it happened around 2 days ago. I’m from the Philippines and using PLDT isp as well. Any updates about this?
Hi every D5 user in the Philippines,
We sincerely apologize for the inconvenience caused by the issues you are currently facing, such as blank assets library, missing asset thumbnails, and difficulty accessing the forum. We understand how frustrating this is, and we want to inform you that our team members in the Philippines are also encountering the same problem.
Our team is actively working on investigating this matter and is currently speculated that it is related to network operators. In the meantime, if you have an urgent deadline, we recommend using a VPN, such as Proton VPN, or your mobile data for hotspot to continue working with D5.
We are committed to keeping you updated on any progress. Thank you for your patience and understanding. 
D5 Team
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Hello all, this issue should have been resolved, please try again.
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it’
s working now thanks very much!