Missing Parts in D5 when live sync with Sk groups

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1

Hi team - I have notice on a project I’m working on currently that D5 does not update my model fully when updating the model from Sketchup. It did work for the last couple of days but yesterday it did not want to update the windows on the building. Not sure if it is to do with Sk groups? If I explode the group and past in Sk model again it seems to show in D5.

Anybody experience this issue before?

Thank you.

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031194×761 243 KB

2

Hello, please turn off SketchUp then install this new version (unzip it first), and sync again to see the result:

D5_Converter_SketchUp_test_0.7.2.0001.exe.7z (2.0 MB)

Thanks,
Oliver

3

Thank you Oliver. Please see attached view with D5 and Sk open.

It is still not working?

Missing parts in D5
Missing parts in D51867×603 1 MB

4

Hello, can you please send this skp file to my email ziyin.zhu@d5techs.com?
Our team will look into this issue and narrow down the issue cause.
To confirm, if you use this model file to start a new D5 scene file, will the glass appear?

5

Hi WB5, the problem you posted should be fixed in the latest version of SketchUp plugin (0.7.2). If the problem persists, please let us know, thanks~