Major Sketchup Export bug in D5 Live Sync plugin (3ds Max)

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1

Hello,

I have a model which exports from 3ds Max 2024 to Sketchup 24 perfectly in the D5 Sync plugin. However this same model fails in the D5 Livesync plugin. This is concerning because only Livesync is avaialable for Max 2025. Notice the railing stays at the center rather than importing in the correct location.

Pic 1
Pic 1909×635 32.2 KB

Pic 2
Pic 2832×687 54.5 KB

Pic 3
Pic 3953×653 73.9 KB

I can provide the Max file if necessary.

2

Hi @petesedlacek, I apologize for the inconvenience. Could you please share the 3ds Max file with us? We are unable to reproduce the issue on our end. Exporting models from 3ds Max 2025 to SketchUp 2024 works fine for us. Please send the file to support@d5techs.com and include the tag “Anthony_Forum” along with a brief description of the issue so I can test it out. Thank you!