my d5 render wont let me login it just logs me right out
Can you confirm/do the following:
- Which D5 Version are you using? If it’s not updated, we suggest updating to 3.0.1.0683
- Have you tried connecting to another network,mobile data, or even perhaps using a VPN?
- Do you have a PRO account or TEAMS account?
Go to > %localappdata%\d5_launcher\ and delete the cid.dat file in this path.
Exit the launcher from the system tray in the bottom right corner of your desktop, and then restart the launcher.If the issue persists,
Please follow the steps below to generate a new cid.dat file that matches the registry value:
- Check the registry value
- Open Registry Editor and navigate to:
HKEY_CURRENT_USER\Software\D5 Render\Render- Locate the cid entry and copy its value.
- Create a new cid.dat file
- Go to: %localappdata%\d5_launcher\
- Right-click and create a new text document named cid.dat
- Open it and paste the cid value you copied from the registry.
After that, make sure to fully close the D5 Launcher by right-clicking the launcher icon in the bottom-right system tray and selecting Exit. Once it’s completely closed, restart the launcher
