Live Sync Revit 2023 error

D5 Render Version: 2022
Graphics Card: RTX 3070 TI
Driver Version: 516.94
**Issue Description:**I have a problem with the live sync from revit 2023 to d5, it doesn’t install correctly, and when trying to open in revit, it asks to contact support.
Screenshots/Videos Description:
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Steps to Reproduce (optional):

Hello, please install this one then try again:
D5_Converter_Revit_usa_0.3.9.1.zip - Google Drive
The problem you encountered is due to unknown file path, but we will fix it in the next update. And the one I sent you is that new version, please give it a try.

Any update would be appreciated.

Hello, sending a pic

image

Pic the revit
image

Hi, thanks for the update, from the error message, it seems the converter cannot find where you install Revit on your computer. Did you delete the registry or reinstall the system after installing Revit? That can be a possible cause.

Please send me a private message to let me know the file path, and we would check what’s wrong with that, thank you!

Hello, i have same problem as you, did you fix that?

Hello, no. ;/

eh, hope they will fix that

Hi all @wellingtonorgado @tim.2002.nik
Please install this new version and check the result, if it works please let me know.
Also, this version does not use CUDA, which means it supports AMD and Intel gpu, can you please tell me what GPU you use?

1 Like

Here everything worked out, sync working perfectly!!
I use the RTX 3070ti

2 Likes

Hello, yes, everything working just fine!
I use RTX 3060

2 Likes