Large Poly Scenes Problem

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I downloaded the newest version of D5 render to sync to 3ds max version 2023. I have two scenes that i’m trying to test. Both have poly counts of 20,000,000 and 10,000,000. Is there a limit as to what D5 can sync? All I’m getting is a blank scene and the D5 Live-Sync Loading dialog and that’s it. It’s either crashed or taking a really long time to load. I can’t send you the scenes unfortunately. They are both confidential.

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Hello, can you show your VRAM and CPU usage if it’s convenient? Also, please let me know the version of your D5 software and plugins. You don’t have to provide us with the scene files, but I suggest you send us your logs. This post provides a tutorial for collecting logs. D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM