Issue with D5 opening the file explorer and crashing - Fixed

D5 Render Version: 3.0.1
Graphics Card: RTX 4070

Issue Description: Opening the save or import dialog would crash D5, no rendering could be done (windows file explorer native dialog)

Crash Details

  • Exception Code: 0xc0000005 (ACCESS_VIOLATION)
  • Faulting Module: MSVCP140.dll
  • Faulting Module Path: D5 Render\framework\MSVCP140.dll
  • Faulting Module Version: 14.00.23918.0 (built 2015)
  • Fault Offset: 0x0000000000018d94
  • Fault Bucket: 1993873178323938580
  • D5 Version: 3.0.0.345

Solution

Replace D5’s bundled MSVCP140.dll with the system version. (MAKE SURE TO COPY THE DLL AND MAKE A BACKUP OF THE D5 DLL FILE)

System DLL Version

  • Version: 14.44.35211.0 (2022)

  • Location: C:\Windows\System32\MSVCP140.dll

Only posting this as its been an Issue the last few days, we figured it out inhouse so want to share it incase someone has this issue also.

Please be careful messing with any files and make sure you know what you are doing before copying the system files

Hope this helps someone :slight_smile:

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2 posts were merged into an existing topic: [Hot Issue]D5 Crashes when “Save As” or “Save” is used—Qt window conflicts with other DLLs