D5 Render Version: 2.3.4.09
Graphics Card: Nvidia rtx 3060
**Driver Version:**516.94
when I insert a skp model, it doesn’t appear anywhere, but if that same model will appear, it does appear, and I have tried this with different skp models.
I already uninstalled the program and reinstalled it, I also used the nvidia drivers that you recommend and it still doesn’t work.
Could you please help me
first of all, Thanks
1 Like
Hi Franco,
Sorry to hear that you ran into the problem. To confirm, the problem happens to a specific .skp file, right?
Do you click on the Import button directly in D5 Render to import that model?
Please try:
- Explode the model in SketchUp then import it again.
- Use D5 Converter for SketchUp to sync the model into D5 Render.
Real-time Rendering for SketchUp
If the problem persists, please let us know, or you could send us the sample file for testing as well.
Thanks,
Lia