i want my student license, but, the option for my teacher´s document doesn´t appear

What’s happening is that I’m having a problem with my license. I want to get my student license, but it was rejected. I’ve watched the video they sent me to apply for the license, but I don’t know if it’s due to a platform error, but it doesn’t even appear for me to enter the teacher’s information. Here are some screenshots.

Supposedly below, where I sent my documents, my teacher’s information should appear to complete the documentation, but it appears, according to his page and videos, it should appear like this.

and it is very strange because at first the community appears at the top, so I don’t understand what is happening because I am meeting all the requirements for the student license, here is another screenshot where the community appears and the option for the student license appears

Hi @angel.mendozal

The recent 2.11 update have removed the requirement for Teacher’s or Professor’s information, the same goes for users who are applying with gmail account (they’re not able to do so now).