I manually updated D5 render 2.7 and I’m using a student license. When I try to log in to D5 2.7, it says that it is connected to another computer and I cannot log in. what should I do.
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Hi, did you take any operations related to changing device/adding new HDD/updating your system etc. during the Education License duration?
ı only update d5
I have same problem, since I reinstall windows. I cannot login to version 2.7 . so I have to install previous version to be able to login. My account is perpetual account
Hello, please DM me your D5 account.
Hello, sorry for the issue. Are you a PRO user or using an educational version?
Please tell me your current graphics card driver version. Can you see the System Info interface when launching D5? Are there any columns that have been greyed out like this?
Besides, can you log in on our website? D5 Render | Real-Time 3D Rendering Software
No , everyting is fine
Hello @200303126,
You are using an educational license, and your situation differs from rafan3443’s who is a PRO user. Please tell me your D5 account and I can see how to help you.
