I cant use abc files

Hi, this little orange point appears when i import an abc file. Can anyone help me please? cheers

Could you send the abc file to support@? Do you import any abc file successfully?

Hello, is the .abc file exported from 3ds Max or Blender? Please check this: Turorial | how to export .abc file - Get Help / How to - D5 RENDER FORUM

The yellow dot means that it failed to load. If the problem persists, please let us know, or you can send this file to support@d5techs.com for further troubleshooting.