I bought a computer, but the student pro I used on my old computer doesn't apply

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I bought a computer, but the student pro I used on my old computer doesn’t apply

How can I solve this problem?

Hello @gjdudalsdl

  • Sorry, are you referring to the educational license?
  • The educational license is valid for 180 days. To ensure the security of your personal information, it is unapproved to change the bound device, including changing the hardware inside the device. If you change your device, you may be unable to log in to your educational account, and we cannot unbind it for you.
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  • For now, you can renew it by applying again after it expires if you still meet the requirements then. Here’s some detailed info: Education Version FAQs | User Manual (d5render.com) Thank you for your understanding and support.