I am writing this because I want to get back to using D5 Render, but the latest version is not working on my laptop. I have tried with D5 Render version 2.5 and it also doesn’t install. I ran the benchmark for over an hour and it never worked. I don’t know how to get this current version to work and I need to work. My machine is a laptop with an AMD Ryzen 9 5900HX processor with Radeon Graphics 3.30 GHz APU1, AMD Radeon™ Graphics, Principal/Integrated/Hybrid VRAM1 512 MB DDR4 1600 MHz GPU2, AMD Radeon RX 6800M, Discrete/Hybrid VRAM2 12272 MB GDDR6 2000 MHz CPU, AMD Ryzen 9 5900HX with Radeon Graphics, 8 Cores, RAM 32 GB
Hi there, I apologize for the inconvenience this issue has caused. Please ensure that antivirus, encryption software, or firewalls are not blocking D5 Render from installing, and if so, you can temporarily disable them.
- You can also try to download D5 Render in a different browser and see if there are any differences.
- Or try to change the installation path (make sure you have administrator rights) that differs from before.
- Network connection also plays a huge role in ensuring that all files are downloaded properly.
I hope this helps; let me know. Thank you.