Hello, Iky here. I'd like to ask a question. I'm trying to use D5 Render on my laptop with the specifications: Intel Core i7 13th Gen HX, 32GB RAM, and NVIDIA GeForce GTX 3050 6GB, but I am encountering issues where the software frequently closes and cann

**D5 Render Version:**29.0
**Graphics Card:**RTX 3050 6 GB
**Driver Version:**NVDIA STUDIO 566.14
**Issue Description:**CLOSE AND NOT COMPETIBLE IN MY LAPTOP
Screenshots/Videos Description:-
Steps to Reproduce (optional):-

Hi there. I apologize for the inconvenience this issue has caused. I may need more information regarding this issue:

Thank you.






[quote=“ikkyseptian, post:1, topic:39432, full:true”]
**D5 Render Version:**29.0
**Graphics Card:**RTX 3050 6 GB
**Driver Version:**NVDIA STUDIO 566.14
**Issue Description:**CLOSE AND NOT COMPETIBLE IN MY LAPTOP
Screenshots/Videos Description:-
Steps to Reproduce (optional):-
[/quote] “Here are some screenshots that I could get. I often experience issues when opening D5 Render where my laptop gets stuck and becomes unusable, either during the loading screen or when first starting up.”

I hope this helps! :blush:

Hi, thank you for providing these images. Your memory speed seems to exceed 4000 Mhz or 4000 Mt/s; anything higher than that would make the software unstable. You can change this in your XMP or BIOS. If you are unfamiliar with the process, you can check out these links: https://www.youtube.com/watch?v=h-MLhGMtheM
https://www.cgdirector.com/how-to-change-ram-speed-in-bios/

Let me know if this suggestion helps. Thank you.


What do you think about this notification?
What do you think about TDR on my laptop? Is there a solution?

Hi there,

I apologize for the inconvenience. Could you please confirm if this is the same device you previously sent the System Information for?