HDR Sky turning black

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1

pc specs are i7 14700k

**D5 Render Version:2.10
*Graphics Card: rtx 4090 128gb ram ddr 5 *
Driver Version: nvedia 576.88
**Issue Description:

Issue 1 : Whenever I try to use HDRI the sky portion turns completely black, even though the light intensity does change with the setting, but the sky remains black.

Issue 2: When i have added the model to the roads in local & synced it, but the roads do not show up, the files are visible in the imports section, only the model is not visible.

**Screenshots/Videos Description: Sharing the link to the file - https://drive.google.com/file/d/1GBECR-wPRNmPQlgY9tqc7THMFkE9jDpI/view?usp=sharing

Image with road
Image with road1041×658 1.08 MB

Image without road
Image without road1031×661 1.06 MB

2

Hi @lokesh1

1 - Please check your model’s Z-axis value if it is a whole number. It should not have any unnecessary signs, nor should it be in decimal format.

2 - As for the roads, are you using D5 Terrain? Try disabling it; perhaps it is being blocked by the terrain. Also, just to be sure, after importing it, you did place the model by right-clicking it and selecting “place”?

3

Hi @Clov

  1. Yes the z axis is a whole number. I even tried changing it, there is no change.
  2. As for the road, i synced the whole model, it was there earlier, but suddenly roads didn’t show up. The file is visible.
4

Hi @lokesh1

Pardon? the HDRI issue has been resolved? If not please send us the file, you may send it to support@d5techs.com and have it titled ‘Clov-Forum HDR Sky Turning Black’

0
0694×549 137 KB

5

The issue is not solved. Sharing the link tot he d5 file - https://drive.google.com/file/d/1GBECR-wPRNmPQlgY9tqc7THMFkE9jDpI/view?usp=sharing

6

@Clov did you check the files?

7

Hi @lokesh1

Apologies for not being able to update. Yes, I did check the file that you sent, even the models that were imported. It does display a whole number in their XYZ Values; hence, this case is different from the ones that were reported before.

Anyway, I have escalated this issue further, and we’re still investigating it.

8

@Clov

Thanks for the update.

9

hey @Clov, any update on this ?

10

2.11 hotfix will be addressing the HDRI turning dark/black issue.