Glass Material goes invisible and can´t edit

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1

Hi
we have the following problem
when applying a glass material from the D5Render assets library to an object, the object seems to disappear, like if it were transparent of invisible
When applying the eyedrop to modify the settings to the material of the object, nothing changes, unless we change the template material to custome, then we see again the object in plain white color
please help

thanks

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2

Hi mario,

Did you choose Medium Quality/Low Quality when in Preview mode? For the current version, the glass can be visible only when we preview in High Quality, so maybe you can try it. Besides, we have optimized the function in next release, then we will see the glass material even in Low Quality.
S7R%CQ2PRQIM1J3@SGB~6

Regards,
Oliver

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3

Oliver,
you´re a genius

Thank you so much

Best regards

Mario

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