Gizmo problem

Hello everyone,

After changing my computer, in the D5 Render program, the assets I take from the library are placed stuck to the ground by default. This means I have to move them manually. The cube in the center of the move gizmo arrows is not working, so I can’t freely move objects in all directions.

For example, I can’t place a glass on a table using the center cube; I have to do it by dragging the arrows instead. I didn’t have this problem before, but I haven’t been able to find a solution for the past two days and all my projects are left unfinished.

Could you please provide support as soon as possible? In short, the gizmo center cube is not working and it does not detect surfaces at different heights.

Hi @alperenozel0104 are you using version 3.0? Does this happen in all D5 projects?

please send the D5 file and your logfile so we can troubleshoot this further. Apologies for the inconvenience.

How can I do this? Could you help me

are you using version 3.0? Does this happen in all D5 projects?


In sending link because 4mb file limit

“The problem resolved itself, but could you figure out why this happened? I’m very afraid of experiencing this again.”