Hello, a few days ago I started working on a file, and today when I began working on it, I’m experiencing freezes and glitches while moving around the scene. Can I get some information about this situation? Thank you.
Sorry for the inconvenience. To help us better understand the freezes and glitches you’re experiencing, could you please provide the following information:
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D5 System Information
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Hardware Details. While D5 is running and the issue occurs, please open Task Manager and provide these screenshots:
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Which D5 Render version are you currently using?
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Did this issue also occur in previous D5 versions, or did it start only after a recent update?
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Does the freezing happen only in this specific file, or does it also occur when opening a new or different project? Could you please try a new file or a Demo Scene on D5?
Thank you in advance for your cooperation.