Educatiional license

For the Edu Pro version, I have already provided all the required documents. However, whenever I am in the middle of important rendering work or working on major projects, D5 asks me to verify my educational access again. I don’t know if I’m just unlucky, but this keeps happening at the worst possible times. The verification process takes around three days, and even losing one hour is critical when working on deadlines. I have already submitted all the necessary documents to prove that I am a student from Nepal, so why does D5 keep asking for verification repeatedly? It’s really frustrating.

Hi @080bct065.rhythm

I have reviewed your account, and I want to clarify that you were granted an educational license on December 30, 2025. This license expired yesterday, June 29, 2026.

Please take note of the following important information regarding educational licenses:

  • Educational licenses are valid for 180 days.
  • You will receive a notification via email prior to the expiry date.
  • It is essential to reapply for a new license 15 days before the expiration to prevent any interruption in access.
  • The reapplication process will take up to 7 working days.