Dissappearing assets when syncing multiple 3D models

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1

D5 Render Version: 2.10.1.0579
Graphics Card: NVIDIA GeForce GTX 1060 6GB
Driver Version: 32.0.15.7242
Issue Description: Dissappearing assets when syncing multiple 3D models
Screenshots/Videos Description: I experienced issues with assets imported from the D5 library when syncing two Rhino files to the same D5 file. I tried to optimise my workflow by importing two interior models created in Rhino into the same D5 file to copy and paste furniture groups from one scene to the other. At a certain moment, however, all the models imported from the d5 library disappeared.

What could be the cause of this issue?

Steps to Reproduce (optional):

2

Hi @it12 Apologies for the issue you’re facing, were the assets visible after syncing the Rhino models before it disappeared?
Please ensure that you have the latest sync plugin and that the Rhino models are not too far away from the Origin in Rhino before syncing to D5.

Could you share the D5 file and the rhino models so we can check this on our end? Please send the files and the entire folder containing the .drs file to us at support@d5techs.com and use Anthony_Forum in your email. Thank you!