D5 Sync Vectorworks with update 2.10

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1

The LiveSync plugin for Vectorworks no longer works with D5 Update 2.10. D5 now crashes upon finishing the LiveSync, even with a simple project.

D5 Render Version: 2.10.0.0566
Vectorworks Version: 2025 Update 3
Graphics Card: RTX 4080
Driver Version: 32.0.15.7260

2

Hi @wellebracht apologies for the inconvenience. Could you please reinstall the plugin from the link; D5 Render for Vectorworks Real-time Rendering Workflow

We will investigate this issue further and resolve it as soon as possible. Thank you.

3

I have done that, and D5 still crashes upon sync completion

4

Same problem here.
The allocated working memory increases to 100% during the process. And when 99% of the sync is completed D5 Render crashes.

I have now tested it with two different video cards. an AMD RX7900XTX and an Nvidea 4070 Super. I experience this problem with both cards.

The D5 helpdesk told me today that the memory should not exceed 80%. During the sync it remains below 80% but at the last few percent it increases to 100% memory usage. and also since the last update of D5 render to version 2.10 I also experience this problem.

My company suffers damage because of this. I can now not complete renders for my customers. I hope this will be fixed soon with a new update.

Can you please react as soon as possible?

5

Yeah, I ended up having to go back to 2.9 to get my renders done for now.

Here’s the link to it, if it helps get your work sorted in the meantime

6

Hi @wellebracht @markbosch04

I assume this issue persists even with simple models that were made in VectorWorks 2025? This issue is already known and is being fixed, I’m just collecting more information regarding it.

Please send us your Vectorworks file and Log file to support@d5techs.com and have it titled ‘Clov-Forum Vectorworks error 2.10’, If you’re unfamiliar with how to generate a log file, please follow this link: How to use Support Tool? | User Manual

7

Thats a good idea, I’ll try that for now!

Thanks!

8

Just send you an email with my Vectorworks file and the Log file.

9

HI @markbosch04

We’ve received your Vectorworks file and Log file, thank you for your cooperation.

10

Is this problem fixed in D5 2.10.1 Hotfix? Before I download the Update;)

11

it hasn’t been crashing anymore with smaller test projects for me, so possibly!

12

Hi @markbosch04 @wellebracht

Yes, the recent 2.10.1 Hotfix version has addressed the Vectorworks issue. Thank you for the updates on your end.