Hello, I have an urgent issue with D5 Render. I need a parallel projection frontal render but D5 Render removes the shadows when I switch to parallel projection mode. Please see the following screen recording: https://imgur.com/kknpmcB
The shadows around the ornament disappear! This is unaxeptable and I can’t render my work like this.
My Realtime Quality is set to “Precise”, my drivers are up to date and I have a powerful machine, so there shouldn’t be any technical issues.
Is this a known bug? If yes, is there a workaround or will this be fixed?
Apologies for the inconvenience caused. This is a known issue in D5 Render when using Parallel View, where certain shadows may disappear. It’s not related to your hardware or settings. At the moment, there is no complete workaround that preserves accurate shadows in parallel projection.
To help us further investigate and properly track your case, please also collect your D5 log files, upload them to WeTransfer, and send them to support@d5techs.com. Please tag me in your email and include the link to this forum post for reference.