D5 render is closing

haluktekgul · August 14, 2022, 9:40am

I try to assignment(define) grass material but ,program is closing after that.

My system:
16GB RAM
i5 10600KF
RTX 3060

riccardofortelli · August 14, 2022, 9:56am

Hello
Try updating the video card

haluktekgul · August 14, 2022, 10:27am

I did. but it still keeps closing

riccardofortelli · August 14, 2022, 10:55am

I’m sorry,
You should contact one of the staf eg Oliver, who is always available but you have to contact him in Get Help

Ruby · August 15, 2022, 2:15am

Hi! Your D5 Render closes after applying grass material, we guess that it is related to your RAM, which is insufficient for applying grass material.
To confirm with you, is the grass material for a large area of grassland? Did this issue happen to just this project or all other projects?
To check if this issue relates to RAM, you can firstly try opening an empty scene, use the plane in Library, shown as below:

and then apply the grass material to this plane and check if this issue happens again.