D5_Render_installer-2.3.4.0932.exe BIGG PROBLEM

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1

Hello
The problem started after the new update. After opening the project and selecting the object, the program closes. I can work by downgrading. Do not delete your old installation files. it can be necessary. for your information.

2

Hi mate, sorry to hear that you ran into the problem. Could you please let me know your GPU type and the video driver version number?

3

Hello. I share the information you want. thanks.

image
image572×523 15 KB

4

Hi mate, can you please run the D5 Support tool, then send a log file to support@d5techs.com?
D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
Besides, the old version you are using now is D5 Render 2.3.2, or 2.2?

5

Hello
I did what you wanted. I sent an e-mail.
I am currently using the old version.
version 2.3.20929
for your information.