D5 Render Crashing After Latest Update of D5

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1

Hello,

Since the latest D5 Render update, the software has been crashing frequently while navigating in viewport mode and when rendering videos.

I have already tried updating my graphics driver and reverting to a previous version, but the issue still persists. Viewport navigation also no longer feels smooth, even though the project file is not particularly large.

My PC specifications are:

  • Intel Core i7-14700F
  • 64 GB RAM, 6000 MHz
  • NVIDIA RTX 3080 Ti

Could you please advise what troubleshooting steps I should try? Kindly also let me know what information, logs, screenshots, or files I should provide to help identify the issue on my end.

2

Hi @a3dstudio.d5

Can you please confirm the following:

  • Does this issue occur only in specific files or in all of your files?
  • If it’s a specific file, was it created in the previous version and was later opened in 3.1?

Please send us the ff:

You may generate a link containing these files, then you can send it to me privately.