D5 Render Version: Latest
Graphics Card: 3080
Driver Version: Latest
Issue Description: First of all hello! I’ve worked hard at a big project regarding a neighberhood with houses, park etc. Everything went very good … i even done some renderings 4k,8k,16k some nice panoramas… i even done 5 4k video renderings… but when it came to the 6th video … my d5 crushes… and everytime i try to re-open it … when it comes to 90% the screen goes black… and it closes without warning… this is a huge project and i dont got another copy of it… and im really really sad/mad/frustrated … pls help me
Screenshots/Videos Description: https://ibb.co/YWqMBhY https://ibb.co/Z8cVnTG
Steps to Reproduce (optional):
Sorry for your issue. Have you checked your RAM and VRAM usage? Too high usage for RAM and a VRAM could lead to crash.
You can refer to this post to check your problem. Crashes/Restarts/Fails to Load - Get Help / How to - D5 RENDER FORUM
If you want to find you history version back, you can click here.
yeah but for accesing view histy version u need to access that file… and i cant access that file… cuz it keep crushes…
Really sorry for your problem. Please send your log file to us, we will try our best to solve your problem. This post shows how to collect logs (support@d5techs.com, please describe the problem and attach the link of this post to your mail)