D5 LITE BUG

Get Help
1

Captura de tela 2026-03-07 202741
Captura de tela 2026-03-07 2027411919×1073 583 KB

I installed D5 Lite Beta and it’s behaving strangely, because every time I finish rendering with IA, it doesn’t show the preview and doesn’t allow me to download the images.

Captura de tela 2026-03-11 231248
Captura de tela 2026-03-11 2312481919×1045 646 KB

I’ve already updated the driver and the D5 lite itself, but the function still doesn’t work on my device.

2

Hi @michelangeloduarte4

I apologize for the inconvenience.

  • Have you tried connecting to another network? Perhaps using your mobile data or another ISP?
  • Can you use D5 Render’s AI (not D5 Lite) normally?
  • Try to save this file in a different location (preferably in Local C or D drive)
3

Hello @Clov!
My D5 Render works normally with the native AI functions. Only in the D5 LITE (BETA) app version 1.3.0 does it not provide image thumbnails after rendering is complete. I have already uninstalled and reinstalled D5 twice, but the bug persists.
I will try the procedure you mentioned regarding the network connection, but I believe that’s not the issue.
Regarding the local disk, I use D5 Render on drive C:
My video card drivers are the latest version, NVIDIA GAME READY version 596.21.
I use SketchUp 2024 version 24.0.553.
I tested it on a more recent version of SketchUp 26, but it also had the same bug.