D5 freezes when scattering

D5 Render Version: 3.0.1.0683

Graphics Card: NVIDIA GeForce RTX 4070 Ti SUPER

** Memory:** 64G

** CPU:** 13th Gen Intel(R) Core™ i7-13700KF

Driver Version: 32.0.15.9579

Issue Description:
Scatter is causing D5 to freeze, and nothing gets loaded/generated when I try to create a small fur rug. It only works for very small areas (around 1 m²), but when I increase the size slightly in Sketchup, it stops working.
The only way to recover is by rebooting the computer.

Is there any setting or workaround that could fix this? I believe my computer should have enough processing power to handle it, but I’m not sure how to proceed.

Hi @viniciusrostichelli

Based on your description, this is most likely caused by very high scatter density (especially for fur-type assets), which can quickly overload the GPU—even on a high-end system like yours. That’s why it works on very small areas (~1 m²) but freezes when slightly increased.

To help us investigate further, could you please confirm:

  • Is it only Scatter that causes the freeze, or does it happen with other tools as well?
  • Do you receive any error prompt/message, or does it just freeze?
  • Does this happen in all scenes or only this specific file?
  • What scatter preset are you using?
  • Is the rug surface a clean single face or imported geometry?
  • Could you send a screenshot of your D5 System Info and Task Manager (Performance tab showing GPU usage) while using Scatter?

Thank you and I look forward to your reply.