Hello,
Today I’ve put together my new PC and decided to try RTX in D5 for the first time. Version 1.7.1
Everything goes smoothly as long as I don’t maximise the window. I can enlarge it past 2K but if I go full screen D5 crashes and the whole sistem freezes.
CPU: AMD 5950x
GPU: Gigabyte RTX 3090 Turbo with 457.30 drivers
Tried both gaming optimised drivers as well as Studio Drivers with the same outcome.
Hi there,
May I have your logs file?which can help us know the issue better
How to get logs file - Please download and save this file in the installation directory of D5 Render, then double-click, will create a file named" D5log.7z", and send it to me
my email is minjia.huang@d5techs.com
I’ve collected the data and sent it to the provided email. I hope this helps improve the user experience even further. So far I’m impressed with the product.