D5 crashes the system

[helpncare422466]

D5 Render Version: 2.10.1.0579
Graphics Card: rtx 2060\6gb
Driver Version: 576.80
Issue Description: Crashes in any size scenes
Screenshots/Videos Description:

Steps to Reproduce (optional): Was workin on one big projext, firstly was good, but slow in the end. Then it started to crush (mouse freezes and had to reset my PC). Tried different nvidia drivers (studio and game ready versions). Dont know whats happend.
Empty scene warks good i suppose.
Mid size and big size scenes crush in couple of mins.

WIN 10 22h2, 32 gb ram

[Clov]

Hi @helpncare422466

Just to clarify, the crashing occurs to all of your scenes, even empty ones? Or is it specific to the big project file that you were working with?

• Have you tried optimizing your file? (Disabling PT, Running Smooth Mode, Hiding scatter or vegetation assets that are not seen in specific scenes)

Can you please send me the following images:

• System Info
  
  
• VRAM - It is very important to open this portion with your D5 File (the one with the issue)
  
  
• Memory Speed
  
  

[helpncare422466]

@Clov

Hiding scatter or vegetation

Thank you for answering!

UPD: d5 crushes in big and middle projects. Small projects with zero assets are working good.

PT is disabled, smooth mode used sometimes yes, but i understand
when it leads to low fps, not to a all system crush.

[helpncare422466]

By the way this is the moment of total freezing. You can see that CPU (ЦП) is fully loaded. GPU and RAM are good i suppose.
Next time it crushed a bit later, when CPU was not so loaded (image 2)

[helpncare422466]

here is the logs and projct archve
zziplog.zip (3.4 MB)

Untitled.zip

[helpncare422466]

UPD: updated windows from 10 to 11 (last awailable today), all it working well now.