D5 converter installation error in 3dmax2020 runscript

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SnapCrab_NoName_2020-10-21_14-7-6_No-00
SnapCrab_NoName_2020-10-21_14-7-6_No-001920×1080 180 KB
SnapCrab_NoName_2020-10-21_14-7-21_No-00
SnapCrab_NoName_2020-10-21_14-7-21_No-001920×1080 234 KB

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Same here using 3dsmax 2021

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Please kindly follow the installation steps:

Installation

  1. Run 3Ds Max as Administrator
  2. On the top navigation bar of 3Ds Max, click ‘Scripting’-‘Run Script…’- select
    the installation package“D5Converter_xxx.mzp”
  3. After installation completed, please restart 3Ds Max so that it could load D5
    Converter correctly
  4. The D5 Converter will be found on the right of top navigation bar – Now, you

can choose ‘Export D5 Render File’ or ‘Export SketchUp File’

image
image970×511 84.9 KB

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I followed the instructions as described, the error appears directly after running the script

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Why can’t I install the D5 Converter for 3Ds Max 2021?

Close 3Ds Max, then run FirstRunForMax2021.exe to set the compatible environment value for D5 Converter.

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That´s it, thank you.
This should be found in the installation steps, too.

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