D5 Render Version: 2.11.1.0620
Graphics Card: NVIDIA GeForce RTX 3080
Driver Version: 32.0.15.8104
Issue Description:
Hi crew!
While working in D5 saving directly into dropbox (so I can WFH in the same models) the finishes of the assets start to drop off and show white.
Any way to fix this and get the original materials back?
Screenshots/Videos Description:
Hi,
there is definitely a folder that contains the materials and textures of the objects. When you don’t use the cloud or when you work remotely, the software must rely on local texture files.
When you download an asset from the website, D5 automatically creates a folder with the materials inside the program’s directory.
Alternatively, you can identify the texture using the eyedropper tool just click on the object to see the material linked to it.
P.S.: I’m not sure about the exact name of the folder where the texture maps are stored.
Hi @jon3
Saving and working on D5 projects directly from cloud-synced folders like Dropbox can cause materials and textures to disappear or appear white. This happens because D5 relies on stable local file paths, and cloud syncing can break or delay access to textures.
The recommended solution is to copy the entire project folder to a local drive and work from there (for example, C:\Projects\YourProject). Cloud storage should only be used for backups, not active editing. Thanks for understanding 
Thanks Ela, tried saving locally and works perfect. Not the best workflow when working in different workstations with cloud services like dropbox, googledrive, one drive, etc. There must be a workaround this issue. Teams collaborate on projects from different locations and workstations so there has to be a way to avoid this white placeholder material.
Hi @jon3
Thanks for the update. I understand the workflow limitations when switching between different workstations. We’ll take this as feedback for improvement. If there’s anything else you notice, feel free to share it anytime. 
