After the last update, I can’t open any files or start a new one. The program closes without even starting the file loading bar or new file creation process.
Windows updates were recently installed.
(KB5074109) (2026-01-13)
Microsoft ASP:NET Core 8.0.23 (2026-01-13)
Microsoft Windows Desktop Routine - 8.0.23 (64) (2026-01-13)
Microsoft .NET Routine - 9.0.12 (x64) (2026-01-13)
The program worked perfectly up to version 3.0.0.0676.
Before this automatic closing problem started, I had gone to the launcher, to the new Works section, and downloaded a free tree. I don’t know if that could be related to the program closing.
Something else strange that’s happening is that it’s telling me the hardware requirements for the Lite version aren’t met. But it’s showing me this.
Thank you for providing the information and apologies for the inconvenience caused.
As a first step, could you please try rolling back to a previous stable driver for your AMD graphics card? In some cases, recent driver or system updates can cause compatibility issues. You can follow the workaround and find the appropriate download link in the guide provided here:
Additionally, before the program automatically closes, do you see any error messages or prompts on your screen? If so, please let us know the exact message or share a screenshot, as this will help us narrow down the cause more quickly.
Thank you for your patience and cooperation. Let me know if rolling back the driver helps.
