D5 Render Version: 2.9
**Graphics Card:**NVIDIA GeForce RTX 3090
**Driver Version:**32.0.15.7216
**Issue Description:**incident 1. when I was rendering modeling I experienced a refresh then closed by itself. incident 2. when I imported an object, the application suddenly experienced a refresh then closed by itself, and please help me to solve this problem because this problem occurs quite often on our PC
Screenshots/Videos Description:
Steps to Reproduce (optional):
Hi there @buatanimasi.id
I apologize for the inconvenience this issue has caused. Please confirm the following:
- Does this issue persist in a specific file?
- Or is it evident in all the files, including the D5 Demo Scene File?
If the problem only exists with the current project or some of the scene files, it is likely that the file is too heavy and is taking up too much video memory, exceeding the load of your current device, and you need to lighten and optimize your file.
Additionally, please provide us with the following information:
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System Info
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VRAM - Please try to open the D5 File while trying to view the Task Manager
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Memory Speed
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Update your Graphics Driver - 7216 is known to have some issues with our software and has been fixed on NVIDIA’s latest update.
