D5 Render Version: 2.11
Graphics Card: NVIDIA GeForce RTX 3060
Driver Version: 577.00
Issue Description: Hola, actualice D5 a la versión 2.11 y desde eso el archivo que había estado trabajando se cierra en repetidas ocasiones haciendo imposible continuar trabajando en el, en la versión 2.10 funcionaba perfectamente, que podría hacer? Gracias
Screenshots/Videos Description:
Steps to Reproduce (optional):
Hi @Rodrigo_Pat
Please try the following:
- C:\D5 WorkSpace\D5 WorkSpace\content\Paks\f2\2020210315000116/1.D5AX
This file may be corrupted; delete it manually. - Change the name of the f2 folder in the paks folder.
After doing these steps, try opening your file. Please let me know if the issue persists
Hola! El problema continua, existe alguna otra alternativa para solucionarlo?
Gracias!
Hi @Rodrigo_Pat
Sorry for the late response. Please send us your scene + log files so we can investigate further. You may send it to support@d5techs.com and have it titled ‘2.11 Clov-Forum D5 2.11 Se Cierra Constantemente’
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Scene File
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Log File
Please notify me if you have sent it already.
We’re currently investigating this issue and we would like to know some additional information, such as:
- If there were plant combinations from the assets library in your files,
- or if you’ve added them to your local library and then used them in a scene.
Temporary solution: rename or delete the f2 folder to access the scene and delete plant combinations in the scene