Crashing again and again when opening a project

Hi:
Well, I’ve tried by myself cause I see it’s a common and annoying issue.
A file that worked fine never opens anymore since the last D5 update.

-Tried history versionof the project: Crash
-Tried my backup files: crash
-Downgrade Driver: Crash

Hope u can help me.
Thanks

Any advise? I merged scenes and it looks like it works for once but I cannot open the same project again anymore.

Hi @Javier_Villar

I’m sorry for the inconvenience you’re experiencing. To help us investigate further, could you please provide the following:

Task Manager


  • The exact D5 version you are currently using
    image

  • Does this issue happen with only one project file or with multiple files?

  • Are there any error messages or prompts before or after the crash?

  • If you are using the latest 3.0, does this file open normally in 2.11?

Thank you in advance, and I look forward to your reply.

Hi:
By the moment it only happens with one especific project.
No error messages, the project pop ups and open but when preview image starts being less blurry the project crahes.
Coincidence or not, that crash started after updating to 3.0 release

Thx in advance



imagen
imagen

Hi @Javier_Villar

Could you please try if you can open the history version of this file from your Launcher?

I’ve tried to open history version, as I said, it does not work, it just crashes when preview window pops up