Hi:
Well, I’ve tried by myself cause I see it’s a common and annoying issue.
A file that worked fine never opens anymore since the last D5 update.
-Tried history versionof the project: Crash
-Tried my backup files: crash
-Downgrade Driver: Crash
Hope u can help me.
Thanks
Any advise? I merged scenes and it looks like it works for once but I cannot open the same project again anymore.
ela
January 21, 2026, 6:13am
3
Hi @Javier_Villar
I’m sorry for the inconvenience you’re experiencing. To help us investigate further, could you please provide the following:
A screenshot of your D5 system info and hardware details from Task Manager
D5 System Info
Task Manager
The exact D5 version you are currently using
Does this issue happen with only one project file or with multiple files?
Are there any error messages or prompts before or after the crash?
If you are using the latest 3.0, does this file open normally in 2.11?
Thank you in advance, and I look forward to your reply.
Hi:
By the moment it only happens with one especific project.
No error messages, the project pop ups and open but when preview image starts being less blurry the project crahes.
Coincidence or not, that crash started after updating to 3.0 release
Thx in advance
ela
January 21, 2026, 7:43am
5
Hi @Javier_Villar
Could you please try if you can open the history version of this file from your Launcher?
I’ve tried to open history version, as I said, it does not work, it just crashes when preview window pops up