Sorry for any inconvenience caused. We don’t support unbinding due to changing devices. You can apply for a new educational license after the current one is expired. At that time, you can rebind it. Thank you for your understanding. 
hola tengo el mismo problema podrias ayudarnme porfavor?
Hi @i201913707,
Sorry for any inconvenience caused. Did you have any problems with your EDU? We don’t support unbinding due to changing devices. You can apply for a new educational license after the current one is expired. Thanks for your understanding.
entiendo, es que lo que pasa que mi dispositivo anterior esta dañado y bueno soy estudiante y me urge en tenerla en mi nuevo ordenador, para temas academicos y personal tambien. garcias
Educational license is a ‘‘fixed-seat’’ license, which means your EDU account is limited to only one particular computer, we don’t support unbinding due to any changing (including add HDD). You can apply for a new educational license after the current one is expired. At that time, you can rebind it. Thank you for your understanding and cooperation.
Hello, I have the same problem, can you help me please?
Hi there,
Our policy remains the same:
Educational license is a ‘‘fixed-seat’’ license, which means your EDU account is limited to only one particular computer, we don’t support unbinding due to any changes (including add HDD).
You may provide us with a detailed reason as to why there is a need for you to change your device given our fixed-seat license policy. Please send it privately via DM. Thank you.
I have the same problem. Mi old PC stopped working, can you help me to transfer the license to mi new pc ?
You may provide us with a detailed reason as to why there is a need for you to change your device, given our fixed-seat license policy. Please send it privately via DM. Thank you.