Hi D5 Team. This account specifically is on PRO version and currently on Monthly Subscription of D5 and just renew it yesterday (04/09/2023) valid until (05/10/2023). But, I wanted to change my credit card for the next month billing now. If I unsubscribe now, will the PRO version gone? or just unsubscribe but the PRO version still valid. I need this information as it’s pretty urgent. Thanks!
Hi mate, We don’t support direct card replacement, you can only cancel the auto-renewal first, and then use the new card the next time you want to subscribe.
It will still be valid until (05/10/2023) if you unsubscribe now.
Hey Bruce, thanks for the reply. Does unsubscribing = only cancel the auto-renewal? Or does it also instantly “de-validate” the PRO version? Because I don’t want my PRO version gone just because I unsubscribe now (I just renew the monthly subscription yesterday).
Yes, of course, it will last until the next month. When it expires, you can use the new card to subscribe.
Okay, thanks Bruce for the info!