Cesium doesn't work (RED BAR = Data loading failed)

Hi. i’m not really fluent in English. please understand Sorry.

By the way, I have trouble using cesium. I’m using edu version.


I’ve changed my token more than 5 times and uninstalled d5 render and installed again…
But, the red bar error still pop up…
So, I targeted other countries but it was same. Maybe it doesn’t matter of the location…
Every time i use d5render i was logged in cesium ion site.



As you can see the last image. Usage is tracked…

Please help me… Please… I’m so desperate… Please help me.
I’ve to use the Cesium in d5 render… I desperately need it…


And i’m using windows 11.

Hi @c5133301,

Cesium is unavailable for D5 Education and Community. Could you clarify how this data was generated earlier while using D5 Education? Is it possible that this file was created by someone with a D5 Pro License?

No. This account is my first time using d5 and also a new created file by own. I added token and loaded after i got approved edu version. I didn’t know that cesium is unavailable for edu version ㅠㅠ If i knew that, I wouldn’t waste my time to fix this problem… I wasted hours to fix it ㅠㅠ Anyway, cesium is not working on my d5 program and doesn’t recognize it as group though… so i can’t use any fuction of it… Thanks for answering…

Hi @c5133301

Alright, thanks for clarifying.

Thank you for taking the time to clarify. I understand that it can be frustrating to navigate these issues. I just wanted to mention that our user manual includes this notice, so it might be helpful to look through D5’s manual next time.

This could save you some time and effort in the future. I appreciate your understanding!