Hello! This problem used to be a bug, but the latest version has fixed it now. You can download the latest version from our official website. (We didn’t launch this update on the client, so you need to go to the official website to download it）
If the problem still happens after the updating, please tell me and send us your log file for check.
This post shows how to collect logs. D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM
1 Like
okay got it thanks
1 Like