This has been my issue since 16 hours. I was able to download materials before but not now. This is after upgrading to the newer version. I even reverted back to the previous. it still doesn’t work. I have a good connection too. I used Unreal engine before but D5 gets the job done more easily. Would really appreciate some help.
Most of the material textures in Asset library are 4k resolution, which take a bit long time to download.
Please check out your network connection, disable the softwares like antivirus or VPN/proxy and try again.
If it still failed, please record a video about your operation and send me the 2 folders named Logs from your computer to email@example.com :
Win C: “%local appdata%\d5_immerse\Saved\Logs”
Installation Directory of D5 Render: “D5 Render\logs”
Yes. The issue is solved. It was the windows defender making issues. Resetting it’s registry solved the issue. Thanks for the concern. Good support is a good software. Waiting eagerly for 1. 8 version. Peace.
Hello, I’m student from Kazakhstan and I have the same problem and I didnt understand how to solve it. Can you tell how did you do that.Thank you in advance