Can't delete Floor Plan in Space Tour editor

Hello , i have an issue with the Space tour editor, i just uploaded an image and after that i just don’t want it anymore but when i click delete, it just never delete the image, i don’t know why.

Another problem is when i use the floor plan camera, the rotation of camera when i adjust it, never save the position .

Thank you for your help

Hi @Billy

I apologize for the inconvenience. When you delete the image, does it load endlessly? Similar to this image:

As for the rotation of the camera, can you send us a screenshot of it or perhaps a video recording?

Thank you.

Hello, yes exactly :slight_smile: , yes i will try to send you something , it’s just when i adjust the camera on the plan on the left and that i change to another view, and that i come back to that image it just come back as before, it never save the camera point of view that i adjust with the rotation.

Ok so i think there is the same problem when i want to edit multiples statuses. I can add but i cannot replace or even delete , it just keep rotation like this

even in the space tour, after uploading different panoramas view , it doesn’t refresh the view, it’s still the default view, and doesn’t work


about the rotation of the camera, i just put a camera on the left and then i change to another view , but when i come back in the second photo , the angle of the camera has changed i don’t know why it doesn’t save the point of view

Hi @Billy

We appreciate the images and the detailed description you have provided. Our team has confirmed this issue and we are currently fixing it. I will update you as soon as possible. Thank you.

Hello, thank you , it works i can delete and replace everything. Now it’s just the rotation of the camera that still doesn’t work, it doesn’t keep the camera angle when i change it

Hi @Billy

Thanks for the confirmation. Indeed, we have fixed the first issue that you mentioned, and we are now fixing the camera movement issue in VT. Thank you.