Cannot load local material library

Get Help Tech Support
1

D5 Render Version 2.4.1.1045
RTX3080

Hi, i cannot load local material library. the window only showing loading screen. however no problem in loading local model library.

Screenshot 2023-04-17 133102
Screenshot 2023-04-17 1331021920×1080 105 KB

Screenshot 2023-04-17 133126
Screenshot 2023-04-17 1331261920×1080 1.24 MB

2

Hello, you can try to change the material storage path in the menu-preferences, and restart D5 after changing the material to a new storage path. Hope it can help you.

3

Hi friend, here are some possibilities:

  1. Did you once manually move files to the assets storage folder in Windows Explorer?
  2. Did your file path contain ’ (eg. D:\D5 Ren’der)

If it still not works, please send the log files to us. support@d5techs.com

How to collect log files: D5 Support Tool - Get Help / Tech Support - D5 RENDER FORUM