I was able to download materials before but not now. This is after upgrading to the newer version.
Hi there; I apologize for the inconvenience this issue has caused.
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Have any error prompts appeared after selecting the material you wish to download? If so, please provide a screenshot or a screen recording of the issue.
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Have you tried connecting to other networks or VPNs besides your current one? Materials being unable to download are usually caused by network instability
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Please ensure you have the administrative rights in your D5 Workspace folder.
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Does this issue persist in other files? or is it file specific?
Let me know if this helps, Thank you.
D5 Takes too long or doesn’t download the materials - Get Help - D5 RENDER FORUM
just like this case, Thats seem no any error prompts appeared after selecting the material
/I didn’t try to connect to other network yet / I’m sure with administrative rights/ every single file even new one
Thankyou for reply.
Hi there,
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Please try to run the Network Test in D5 Render and send a screenshot showing the results.
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You may want to try to connect to another network/VPN/ Mobile Date to see if there are any differences; please confirm the test results if you have done it already.
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May I know your region and current internet provider?
