My computer keeps on crashing and I cant use my D5 at all. All drivers are updated, windows are also up to date. I followed the instructions given by the system error D5 link but still doesnt work.
what can I do to address this problem
Hi @zrvillela
I’m sorry to hear about this. Based on similar cases we’ve seen, this issue may be related to recent AMD graphics driver updates, which have been linked to stability problems in D5, including frequent crashes.
Could you please try rolling back to a stable AMD graphics driver? This has helped other users resolve similar issues. You can follow the guide and download the recommended stable driver using the links below:
After installing the stable driver, please restart your computer and test D5 again. Please let us know whether the crashes persist or have been resolved.
Thank you for your patience. We look forward to your update so we can continue assisting you.
thank you for the response, I have already tried but still doesnt work at all. 
Hi @zrvillela
I’m sorry to hear this. To help us investigate the issue further, could you please provide the following:
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A screenshot of your D5 System Info page
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Screenshots of your hardware details from Task Manager (please include the Performance tab showing CPU, Memory, GPU, and Dedicated GPU Memory)
Thank you for your cooperation.