Alembic files not working in scene (yellow dot in D5)

D5 Render Version:
Version 2.2
Graphics Card:
RTX 3060
Driver Version:
Latest : 516.59 Studio Driver
Issue Description:
When i export any .ABC files from 3ds Max and import then into D5, a yellow dot appears near the object in the import objects list and i cannot drag it to D5 scene. I tried to import several object like Character animation from Mixamo and moving geometry like cubes and spheres.
Screenshots/Videos Description:

Steps to Reproduce (optional):

Hello, this video may help: TUTORIAL - animate and import Sketchfab models to D5 Render - YouTube
Besides, in the coming D5 2.3 version, we will support more abc files.
If you want to join the 2.3 beta testing, please join our Discord server:
D5 Render

Hello, I still get this issue, I have imported the .abc file, and it appears grey with a yellow dot. Any solutions for this?

When there is a yellow dot, it means that the file import failed. Now we have supported most of .abc files, but for some specific ones, we need to get the file to find out why they failed to get imported.
Please send the .abc file to our Help Center (support@d5techs.com), and our team will test them.